Shipping policy

Shipping Policy for Fasonkart

Thank you for shopping with Fasonkart! We want to ensure that your order reaches you as smoothly and quickly as possible. Please read our shipping policy below for detailed information on shipping times, costs, and other important details.

Processing Time

• Orders are typically processed within 5-10 business days from the time the order is placed. You will receive an email notification once your order has been processed and shipped.
• Please note that orders placed during weekends or holidays will begin processing on the next business day.

Shipping Times

• Delivery times vary depending on your location and the shipping method selected. Estimated shipping times are as follows:
  • Domestic (United States): 7-14 business days
  • International: 10-30 business days
• Some items may take a little longer to arrive due to shipping carrier delays or customs processing. Please allow extra time during peak seasons (e.g., holidays).

Shipping Costs

• We offer free standard shipping on orders over $50 within the United States.
• For orders under $50, a flat rate shipping fee will apply based on the destination and shipping method.
• International shipping costs are calculated at checkout, and customers are responsible for any customs duties or taxes that may apply.

Shipping Methods

• We partner with trusted shipping carriers such as USPS, DHL, and FedEx to ensure your order is delivered safely and on time.
• You will receive a tracking number once your order has been shipped so you can track its progress.

Address Accuracy

• Please make sure that the shipping address you provide is correct and complete. Click to Kraft is not responsible for orders shipped to incorrect or incomplete addresses.
• If you notice an error in your shipping address, please contact us as soon as possible to update your order before it ships.

Lost or Stolen Packages

• Click to Kraft is not responsible for lost or stolen packages once the tracking shows that the package has been delivered.
• If you suspect your package is lost or stolen, please contact the shipping carrier directly and file a claim. We recommend checking with neighbors or other household members to see if the package was received on your behalf.

Customs and Import Taxes

• For international orders, please be aware that customs duties, taxes, or fees may be imposed by the destination country. These charges are the responsibility of the customer.
• We recommend checking with your local customs office to understand any potential additional costs before placing your order.

Order Issues

• If you experience any issues with your order, such as incorrect items, damaged goods, or missing items, please contact our customer support team within 7 days of receiving your package so we can resolve the issue as quickly as possible.

Contact Us

If you have any questions or concerns about shipping, please feel free to reach out to our customer support team at admin@clicktokraft.com. We're here to help!

Thank you for choosing Click to Kraft. We appreciate your business and are committed to delivering a great shopping experience!